Custom/Made To Order Policy

Policy & Returns (Custom Order includes made to order/pre order items &custom made) ORDER CANCELATIONS AND CHANGES TO FINISHED ITEM MAY BE DONE WITHIN A 5 DAY PERIOD FROM TIME OF PURCHASE, ONCE THIS TIME HAS LAPSED NO CHANGES AND CANCELATIONS WILL BE ACCEPTED. CUSTOM DESIGNED/MADE TO ORDER FURNITURE HAS BEEN SPECIFICALLY MADE FOR YOU THEREFORE IS NONREFUNDABLE AND CANNOT BE EXCHANGED OR RETURNED. ALL OUR CLIENTS ARE SATISFIED WITH OUR CRAFTSMANSHIP AND WE HAVE NEVER EXPEPRIENCED DISATSIFACTORY RESULTS. IN THE CASE WE GET THE ITEM COMPLETELY WRONG (WRONG COLOUR/DIMENSIONS) WE WILL MAKE AN ACCEPTION AT OUR OWN DISCRETION. CUSTOM ORDERS ARE SUBJECT TO A 50% DEPOSIT BEFORE PRODUCTION COMMENCEMENT. PLEASE NOTE DEPOSIT IT NON-REFUNDABLE.
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